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TOHO animation Store US

Find answers to your questions at the TOHO animation Store US Help Center. Learn about orders, shipping, returns, account management, and more. Fast, friendly support for your anime merchandise needs.

TOHO animation Store US – Help Center & Customer Support

Where do you ship?

How much does shipping cost?

How long does it take for my order to ship?

How do I change my shipping address?

Shipping

Do you offer gift receipts?

How do I track my order?

My item was damaged or defective. What do I do?

How do I see my previous orders?

How can I edit or cancel my order?

I believe my order was lost in transit, what should I do?

Orders

Delayed Item List

Are pre-order release dates accurate?

My pre-order was delayed. How do I find the new date?

The release date on the product page has passed and I still haven't received my product. What happened?

When will you charge me for pre-orders?

Can I cancel my pre-order?

What is your delayed item policy?

Can I Purchase After the Pre-Order Window Closes?

Pre-Orders

What is your return policy?

My damage arrived damaged/defective. What do I do?

Can I exchange my item?

Returns

What forms of payment are accepted?

Do you offer Buy Now Pay Later?

Do you offer gift cards?

Payments

Shirt Sizing

Sizing

Contact Us

Company

Get detailed information about shipping methods, delivery times, tracking, and shipping fees. Find answers to all your shipping questions at the TOHO animation Store US Help Center.

Need help with your order from TOHO animation Store US? Learn how to track orders, manage cancellations, view order history, and resolve common issues in our Orders Help Center.

Find answers to your pre-order questions at TOHO animation Store US. Learn about estimated release dates, shipping timelines, and how to manage or cancel your pre-orders.

Learn how to return items to TOHO animation Store US. Find information on return eligibility, timeframes, damaged or incorrect items, and how refunds are processed.

Get help with payments at TOHO animation Store US. Learn about accepted payment methods, billing issues, charges, declined payments, and how pre-orders are charged.

Find sizing information for apparel at TOHO animation Store US. Learn how to choose the right size before you order.

Learn more about TOHO animation Store US and contact information. Discover who we are and how to get in touch.

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