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Do you offer gift receipts?
Learn how gift receipts work at TOHO animation Store | US. See if you can send an order as a gift without prices, and how recipients can exchange or return items.
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Orders
Need help with your order from TOHO animation Store US? Learn how to track orders, manage cancellations, view order history, and resolve common issues in our Orders Help Center.
How do I track my order?
Wondering where your order is? Learn how to track your order from TOHO animation Store | US, get tracking numbers, and check estimated delivery times.
My item was damaged or defective. What do I do?
Received a damaged item from TOHO animation Store | US? Learn how to report it, what information we need, and how we handle replacements or refunds.
How do I see my previous orders?
Need to check a past purchase? Learn how to view your previous orders, receipts, and order details in your TOHO animation Store | US account.
How can I edit or cancel my order?
Need to change or cancel your order? Learn how to edit items, update details, or cancel an order placed with TOHO animation Store | US before it ships.