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TOHO animation Store US

Please inspect your order upon receival. If the order is defective, damaged or if you received the wrong item please <a href="mailto:support@tohoanimationstore.us">contact us</a>.For any questions related to returns, please contact us at <a href="mailto:returns@tohoanimationstore.us">returns@tohoanimationstore.us</a>&#xA0;

Did your order arrive damaged? Learn how to report damaged products, request a replacement or refund, and what information TOHO animation Store | US needs to assist you.

Damaged Product Received – What to Do – TOHO animation Store | US Customer Support

Returns

Where do you ship?

How much does shipping cost?

How long does it take for my order to ship?

How do I change my shipping address?

Shipping

Do you offer gift receipts?

How do I track my order?

My item was damaged or defective. What do I do?

How do I see my previous orders?

How can I edit or cancel my order?

Orders

Delayed Item List

Are pre-order release dates accurate?

My pre-order was delayed. How do I find the new date?

The release date on the product page has passed and I still haven't received my product. What happened?

When will you charge me for pre-orders?

Can I cancel my pre-order?

What is your delayed item policy?

Can I Purchase After the Pre-Order Window Closes?

Pre-Orders

What is your return policy?

My damage arrived damaged/defective. What do I do?

Can I exchange my item?

What forms of payment are accepted?

Do you offer Buy Now Pay Later?

Do you offer gift cards?

Payments

Shirt Sizing

Sizing

Contact Us

Company

My damage arrived damaged/defective. What do I do?Updated 2 days ago